Job description

The Senior Business Analyst will be responsible to analyze business process and document requirements for software development. Looking for a high performing, results oriented, technology savvy Business Analyst who will work closely with technology, finance, product, marketing and sales operations teams to ensure that our internal tickets/issues are resolved in a timely manner. The Business Analyst will be helping the Project Management team implement world-class problem management practices into the organization.


  • Understand, document and prioritize high level business requirements
  • Become and remain knowledgeable on key business processes and systems and how they operate/integrate
  • Manage the relationship between IT and key stakeholders and management teams, meeting on a regular basis and identifying all business initiatives and future projects
  • Proactively identify opportunities to leverage technical solutions and emerging technologies to facilitate business solutions
  • Provide expertise and advice to business unit owners, IT leaders, project teams, and other support teams
  • Identify gaps in the application functionality and work with the technical team to provide solutions
  • Provide efficient project processes and deliverables to shorten the project life cycle, where applicable
  • Work with application support and development teams to fix software bugs and escalate issues
  • Develop and manage user acceptance Criteria.
  • Own the quality of the product delivered by engaging closely in QA activities.
  • Convert high level business requirements into executable, detailed user stories to enable development
  • Create visual models (wireframes, Business Process Models)
  • Lead resolution of issues with interfacing systems built on different technologies
  • Facilitate and participate in regular project status reviews


  • Bachelor’s or Master’s degree in Information Systems, Computer Science, Business Administration with 5 or more years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
  • Requires education/experience in business analysis, business process modeling, and QA
  • Must have good business /management skills, strong analytical skills and excellent verbal and written communication skills.
  • Must possess a good understanding of software development and software development life cycle
  • Experience in Agile Methodology is a plus
  • Must have the ability to work well with others in a time sensitive and team environment with minimal supervision, be results oriented and capable of meeting deadlines with attention to detail and follow through.
  • Ability to create detailed, well-written documentation for a variety of audiences.
  • Requires excellent stakeholder management and influencing skills
  • Enthusiasm to proactively coordinate and take action within a team environment
  • Ability to work independently and in a collaborative setting.
  • Candidate must be highly motivated, and keen to work in a fast paced organization with a passion for working on new technologies
  • Candidate must develop a valued partnership with the business, deal honestly and effectively
How to apply?

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